Privacy Policy - Paid User
Last modified: March 28, 2024
There are many different ways you can use our services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating a User ID, we can make those services even better – to show you more relevant search results and ads, to help you connect with people or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we're using information and the ways in which you can protect your privacy.
Our Privacy Policy explains:
- What information we collect and why we collect it.
- How we use that information.
- The choices we offer, including how to access and update information.
We've tried to keep it as simple as possible, but if you're not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to World Concept Development Limited so whether you are new to World Concept Development Limited or a long-time user, please do take the time to get to know our practices – and if you have any questions contact us.
Information we do not collect
For our mobile application, at any time, we do not collect the following information of the mobile device that has mobile application installed:
Log information
- details of how you use your search queries.
- telephony log information like your phone number, calling-party number, forwarding numbers, time and date of calls, duration of calls, SMS routing information and types of calls.
- Internet protocol address. (except when running our mobile application in foreground)
- running and installed application information
- cookies that may uniquely identify your browser or your User ID. (except when you use browser to access our service)
Information we collect
We collect information to provide better services to all of our users – from figuring out basic stuff like which language you speak, to more complex things like which ads you'll find most useful or the people who matter most to you online.
We collect information in two ways:
Information you give us
For example, many of our services require you to sign up for a User ID. When you do, we'll ask for personal information, like your name, email address, telephone number or credit card. If you want to take full advantage of the sharing features we offer, we might also ask you to create a publicly visible Profile, which may include your name and photo.
Information we get from your use of our services
We may collect information about the services that you use and how you use them, like when you visit a website and how you view and interact with our content. This information includes:
Device information
We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). World Concept Development Limited may associate your device identifiers or phone number with your User ID.
Log information
When you use our services or view content provided by World Concept Development Limited, we may automatically collect and store certain information in server logs. This may include:
- Internet protocol address. (only when running our mobile application in foreground or using your browser to access our services)
- device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
- cookies that may uniquely identify your browser or your User ID. (only when using your browser to access our services)
Location information
When you use a location-enabled World Concept Development Limited service, we may collect and process information about your actual location, like GPS signals sent by a mobile device. We may also use various technologies to determine location, such as sensor data from your device that may, for example, provide information on nearby Wi-Fi access points and cell towers.
Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type and application version number) may be sent to World Concept Development Limited when you install or uninstall that service or when that service periodically contacts our servers, such as for automatic updates.
Local storage
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
Cookies and anonymous identifiers
We use various technologies to collect and store information when you visit an World Concept Development Limited service, and this may include sending one or more cookies or anonymous identifiers to your device. We also use cookies and anonymous identifiers when you interact with services we offer to our partners, such World Concept Development Limited features that may appear on other sites.
How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect World Concept Development Limited and our users. We also use this information to offer you tailored content – like giving you more relevant search results.
We may use the name you provide for your Profile across all of the services we offer that require a User ID. In addition, we may replace past names associated with your User ID so that you are represented consistently across all our services. If other users already have your email, or other information that identifies you, we may show them your publicly visible Profile information, such as your name and photo.
When you contact World Concept Development Limited, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.
We may use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. For example, by saving your language preferences, we'll be able to have our services appear in the language you prefer.
We may combine personal information from one service with information, including personal information, from other World Concept Development Limited services – for example to make it easier to share things with people you know. We will not combine DoubleClick cookie information with personally identifiable information unless we have your opt-in consent.
We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.
World Concept Development Limited processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
Transparency and choice
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example, you can:
- Use our editor to see and adjust how your Profile appears to particular individuals.
- Control who you share information with.
- Take information out of many of our services.
You may also set your browser to block all cookies, including cookies associated with our services, or to indicate when a cookie is being set by us. However, it's important to remember that many of our services may not function properly if your cookies are disabled. For example, we may not remember your language preferences.
Data protection rights (Chapter 3 – GDPR)
If you and your information are within the coverage of GDPR, you are entitled to these rights:
The right to access
You have the right to request Data Controller for copies of your personal data. Data Controller may charge you a reasonable fee to cover the cost of this service.
The right to rectification
You have the right to request that Data Controller correct any information you believe is inaccurate. You also have the right to request Data Controller to complete the information you believe is incomplete.
The right to erasure
You have the right to request that Data Controller erase your personal data, under certain conditions.
The right to restrict processing
You have the right to request that Data Controller restrict the processing of your personal data, under certain conditions.
The right to object to processing
You have the right to object to Data Controller's processing of your personal data, under certain conditions.
The right to data portability
You have the right to request that Data Controller transfer the data that we have collected to another organization, or directly to you, under certain conditions. Data Controller may charge you a reasonable fee to cover the cost of this service.
If you make a request, we have 45 working days to respond to you. If you would like to exercise any of these rights, please contact our Data Protection Officer.
Identifying the data controller and processor
Data protection law in certain jurisdictions differentiates between the "controller" and "processor" of information. In general, Customer is the controller of Customer Data. In general, World Concept Development Limited is the processor of Customer Data and the controller of Other Information.
Customer
Customer refers to the Clockgogo User who creates a company ID and input various information into Clockgogo Cloud
Customer Data
Customer Data refers to information stored in Clockgogo Cloud under the company ID created by a Customer
Other Information
Other Data refers to information provided by you which is not part of Customer Data
Data protection officer
To communicate with our Data Protection Officer, please email dpo@asiabasehk.com.
Information we share
We do not share personal information with companies, organizations and individuals outside of World Concept Development Limited unless one of the following circumstances apply:
With your consent
We will share personal information with companies, organizations or individuals outside of World Concept Development Limited when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
With domain administrators
If your User ID is managed for you by a domain administrator then your domain administrator and resellers who provide user support to your organization will have access to your User ID information (including your email and other data). Your domain administrator may be able to:
- view statistics regarding your account, like statistics regarding applications you install.
- change your account password.
- suspend or terminate your account access.
- access or retain information stored as part of your account.
- receive your account information in order to satisfy applicable law, regulation, legal process or enforceable governmental request.
- restrict your ability to delete or edit information or privacy settings.
Please refer to your domain administrator's privacy policy for more information.
For external processing
We provide personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures.
For legal reasons
We will share personal information with companies, organizations or individuals outside of World Concept Development Limited if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent, or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of World Concept Development Limited, our users or the public as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.